Terms Of Service

1 General provisions

silkswayy.com is operated by Silkswayy. Silkswayy reserves the right to modify these terms and conditions at any time without prior notice.

These terms and conditions apply to all purchase orders submitted to the silkswayy.com website, covering all purchase agreements reached between consumers and silkswayy.com online. We encourage you to read these terms and conditions thoroughly before submitting your order. These terms and conditions may be constantly updated, so we require you to read the terms and conditions before placing each order on the website.

If you are under 18 years old, you must obtain permission from your parents to place an order with us. We reserve the right to only accept orders from individuals aged 18 and above. Silkswayy assumes that minors shopping on www.silkswayy.com have submitted their true age information and/or obtained the necessary consent from their guardians to purchase the goods. Otherwise, the buyer may need to bear the costs that may be involved in an invalid agreement.

2 Products and Pricing

The prices on silkswayy.com are displayed in euros (EUR) and dollars (USD), depending on where you are from. The price on our website is the total price (including local value-added tax), but does not include shipping.

Silkswayy reserves the right to update any errors related to product information, pricing, and availability without prior notice, as well as the right to terminate any orders involving pricing errors or inaccuracies. Silkswayy is committed to making all photos on the website as representative as possible, but cannot guarantee 100% authenticity in appearance. There may be slight color deviation.

3 Orders and confirmations

Once your order is confirmed and Silkswayy sends the order confirmation letter to the email address you provided at checkout, it constitutes a binding purchase agreement. This order confirmation can also serve as proof of full payment guarantee. If a product is out of stock before its status is updated correctly on the website, Silkswayy will notify you via email. Then, we may suggest alternative products or cancel the relevant order and refund your purchase amount.